How it works

From craving to doorstep, in four simple steps

PASUGO keeps ordering effortless. Here's the whole flow, from opening the app to your order arriving at your door.

  1. 1

    Browse Buug stores

    Open PASUGO and explore local restaurants, groceries, and shops. Search or filter to find exactly what you're craving.

  2. 2

    Build your cart

    Add items, choose variations and quantities, and review your order. PASUGO keeps one store per cart so totals stay clear.

  3. 3

    Checkout & confirm

    Pick your saved address or drop a map pin, add delivery notes, choose payment, and place your order.

  4. 4

    Track & chat

    Watch your rider on the live map, chat for anything they need, and get notified the moment your order arrives.

Live the whole way

Track your order in real time

Once your order is accepted, follow it on a live map through every status — accepted, picked up, and out for delivery — with your rider's location and an in-order chat whenever you need it.

PASUGO live order tracking screen with a map of Buug, store and customer pins, and order status.
Every status, explained

What you'll see while you wait

Your order moves through six statuses, each with its own screen in the app. This is exactly what they mean.

Pending

Your order is in — the store is about to confirm it.

Confirmed

The store accepted your order and is getting started.

Preparing

Your food or goods are being packed for the rider.

Ready for pickup

Everything is bagged and waiting for a rider to collect.

Out for delivery

Your rider is on the way — follow them live on the map.

Delivered

Handed over at your door. Rate your order when you're ready.

Along the way

Everything that makes it work

The details that keep every Buug delivery smooth.

Browse local Buug stores

Restaurants, groceries, the public market, and pharmacy — discover every nearby merchant with search, filters, ratings, and delivery estimates.

Live order tracking

Follow your order from accepted to out-for-delivery on a live map, with your rider's location and a clear status timeline.

Chat with your rider

Send a landmark, confirm a gate, or update instructions — message your rider or the store directly inside each order.

Saved addresses & map pin

Drop a pin on the map or pick your barangay, save home and work, and check out in seconds with the right delivery spot every time.

Order protection

Large orders ask for confirmation and duplicate orders are caught automatically — so you only pay for what you meant to order.

Real-time notifications

Get push updates the moment your order is accepted, picked up, and on its way — no need to keep refreshing.

PASUGO PH

Get PASUGO and order from Buug's best, today.

Download the app, browse local stores, and have your order delivered right to your door — with live tracking the whole way.

Free on iOS and Android — now serving Buug, Zamboanga Sibugay.